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EMM: Workorder Workbench Views- Changing Work Order Search Options (Doc ID 2423475.1)

Last updated on JULY 16, 2018

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After installing PUM 20 Bug 23541644 - EMM: WORK ORDER WORKBENCH SEARCH FUNCTIONALITY IS NOT REFRESHED PROPERLY, the Maintenance Management > Workbench > Work Order Workbench search is still merging view criteria. This pertains to the Work Order Type as well.

 

REPLICATION STEPS
=================
1 Navigate to the Work Order Workbench: Maintenance Management->
Workbenches-> Work ORder Workbench
2 Create a view for a Business Unit US001 for CMs work orders. Save view.
3 Create a view for the same Business Unit for just PMs .Save view.
4 Note that the view for the CM shows only CM Work Orders as designed.
5 Switch views back to the PMs and notice that it blends PM and CM results.
6 When opening up the view settings for the PM, you can see that the
Corrective Maintenance option is selected automatically where it wasn't
before, nor should it be.
If we uncheck the CM and save the view, the results will be accurate.PMs.
7 If we move back to the CM view, the options switch around again

 

Cause

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