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E-QR: Sorting In Query Viewer Prompt Gets User Logged Off From Application (Doc ID 2425339.1)

Last updated on FEBRUARY 06, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

Problem statement
---------------------------
Getting out of application when sorting on prompts from Query Manager.

Error
-----------------
The following generic error message is received:

"An error has occurred."

Steps
----------
In order to replicate the issue follow the below steps:

1. Navigate to Reporting Tools > Query > Query Manager.
2. Search for a query and Edit it.
3. Go to Run tab in order to run it.
4. Click on the Lookup button for a prompt.
5. Click on Description field to sort the prompt values.
6. Spinning wheel will appear and user will be logged out of the application.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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