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ELM 9.2 - My Learning Fluid Tile Has No Option To Print Completion Certificate (Doc ID 2425576.1)

Last updated on JULY 20, 2018

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When learners complete training or certification they can print a completion certificate using Classic view, but the print certificate option is not available in Fluid.

EXPECTED BEHAVIOR
-----------------------
Fluid should offer the capability to print a completion certificate.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as CSTEVENSON/CSTEVENSON using Classic view
2. Navigate to Self Service > Learning > My Learning
3. Note printer icon in Print column for Completed Learning
4. Switch to Fluid mode.
5. Navigate to Employee Self Service > Learning > My Learning
6. Note no ability to print certificate on tile.

Changes

 

Cause

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