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E-AWE: After Upgrade Comment History In Status Monitor Will Sometimes Be Incorrect And Belong To Another Transaction (Doc ID 2425653.1)

Last updated on NOVEMBER 21, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On :  Approval Framework (AWE)


Wrong History Comments in Requisition Status Monitor Page

AWE status monitor page under Comment History wrong comments are getting displayed (i.e comments from Other Approval Process Thread)


The issue can be reproduced at will with the following steps, example uses FSCM 9.2 Requisitions:

1.Go to Manage requisitions page and Select Approvals in drop down and click on Go Button.
2.View Status Monitor page which shows Approval details
3.Click on Comments History and then click on View History hyperlink as highlighted in below screens
4.It is showing different Approval Process Comments instead of Requisition Approval workflow.

The History Comment does not belong to the specific Requisition instead it belongs to another Approval Process thread.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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