All External Applicants From 9.1 Who Didn't Create A User Profile In 9.1 Now Can Not Login To 9.2
(Doc ID 2425674.1)
Last updated on FEBRUARY 07, 2019
Applies to:
PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
All external applicants from 9.1 who didn't create a user profile in 9.1 now can not login to 9.2
After the upgrade to 9.2 HCM PI22 from 9.1 our external applicants who had just a User ID/Password created in 9.1 system are now getting the error "Class%1 method %2 field %3 is invalid".
ERROR
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Class%1 method %2 field %3 is invalid
STEPS
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The issue can be reproduced at will with the following steps:
1. Identify an applicant that only has a username and password that was created in 9.1 system.
2. Try to login to 9.2 Careers with same username and password.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |