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All External Applicants From 9.1 Who Didn't Create A User Profile In 9.1 Now Can Not Login To 9.2 (Doc ID 2425674.1)

Last updated on JULY 20, 2018

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

All external applicants from 9.1 who didn't create a user profile in 9.1 now can not login to 9.2

After the upgrade to 9.2 HCM PI22 from 9.1 our external applicants who had just a User ID/Password created in 9.1 system are now getting the error "Class%1 method %2 field %3 is invalid".

ERROR
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Class%1 method %2 field %3 is invalid

STEPS
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The issue can be reproduced at will with the following steps:
1. Identify an applicant that only has a username and password that was created in 9.1 system.
2. Try to login to 9.2 Careers with same username and password.


Changes

 

Cause

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