My Oracle Support Banner

All External Applicants From 9.1 Who Didn't Create A User Profile In 9.1 Now Can Not Login To 9.2 (Doc ID 2425674.1)

Last updated on JULY 20, 2018

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

All external applicants from 9.1 who didn't create a user profile in 9.1 now can not login to 9.2

After the upgrade to 9.2 HCM PI22 from 9.1 our external applicants who had just a User ID/Password created in 9.1 system are now getting the error "Class%1 method %2 field %3 is invalid".

ERROR
-----------------------
Class%1 method %2 field %3 is invalid

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Identify an applicant that only has a username and password that was created in 9.1 system.
2. Try to login to 9.2 Careers with same username and password.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.