EPY 9.2: Unable to View "View Paycheck" Page, Receiving Error Message "PSXP_RPTDEFNMANAGER:Utility.ViewXMLPAttachment failed. PutAttachment error: 1"
(Doc ID 2426174.1)
Last updated on JANUARY 12, 2021
Applies to:
PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When click on 'View paycheck" in Self Service >Payroll and Compensation >View Paycheck, page does not open.
Error Message in App Server Log File:
PCodeWTL(3/3): Xliff File:
PSAPPSRV.7785 (292) 1-389 13.00.10 0.331747 PCodeWTL(3/3): Output file: /<DIR>/SSPOFADV.pdf
PSAPPSRV.7785 (292) 1-390 13.00.10 0.000401 PCodeWTL(3/3): BI Publisher ProcessReport Job End: 2018-07-19-13.00.09.000000
PSAPPSRV.7785 (292) 1-391 13.00.10 0.000083 PCodeWTL(3/3): Report file: /<DIR>/SSPOFADV.pdf
PSAPPSRV.7785 (292) 1-392 13.00.10 0.010859 PCodeWTL(1/3): PSXP_RPTDEFNMANAGER:Utility.ViewXMLPAttachment failed. PutAttachment error: 1 vaxmlp_3221fbfc-8b75-11e8-bb72-f67ca7260def /<DIR>/?????FADV.pdf
Steps to Replicate Issue:
1. Log in as an Employee
2. Navigate to Self Service >Payroll and Compensation >View Paycheck, notice page doesn't open
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |