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EPY 9.2: Unable to View "View Paycheck" Page, Receiving Error Message "PSXP_RPTDEFNMANAGER:Utility.ViewXMLPAttachment failed. PutAttachment error: 1" (Doc ID 2426174.1)

Last updated on JANUARY 12, 2021

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When click on 'View paycheck" in Self Service >Payroll and Compensation >View Paycheck, page does not open.


Error Message in App Server Log File:

PCodeWTL(3/3): Xliff File:
PSAPPSRV.7785 (292) 1-389    13.00.10    0.331747                   PCodeWTL(3/3): Output file: /<DIR>/SSPOFADV.pdf
PSAPPSRV.7785 (292) 1-390    13.00.10    0.000401                   PCodeWTL(3/3): BI Publisher ProcessReport Job End: 2018-07-19-
PSAPPSRV.7785 (292) 1-391    13.00.10    0.000083                   PCodeWTL(3/3): Report file: /<DIR>/SSPOFADV.pdf
PSAPPSRV.7785 (292) 1-392    13.00.10    0.010859                       PCodeWTL(1/3): PSXP_RPTDEFNMANAGER:Utility.ViewXMLPAttachment failed. PutAttachment error: 1 vaxmlp_3221fbfc-8b75-11e8-bb72-f67ca7260def /<DIR>/?????FADV.pdf


Steps to Replicate Issue:
1. Log in as an Employee
2. Navigate to Self Service >Payroll and Compensation >View Paycheck, notice page doesn't open




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