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ONREADYSTATE ERROR: OBJECT DOESN'T SUPPORT PROPERTY OR METHOD 'FOCUS' When Navigating on IE 11 (Doc ID 2426304.1)

Last updated on JULY 23, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

Users are receiving error: "onReadyState" Error - object doesn't support property or method focus when navigating in SCM 9.2 on IE 11.

Issue can be replicated from PT 8.56.02 and above & SCM 9.20.

Navigation is Customer Contracts->Schedule and Process Billing->Define Billing Plan.
Enter US001 for the Business Unit. Then hit search and select CON000000000029 and Billing Plan ID B101.  (Actual test data will be different here for different customers).

Return to search page, then select CON000000000032.

OnReady State Error will popup.

 

 

Cause

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