My Oracle Support Banner

Incorrect Gender Information Displayed on CAS Maintenance Screen (Doc ID 2426695.1)

Last updated on JULY 24, 2018

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Constituent Data

ACTUAL BEHAVIOR
---------------
Incorrect Gender information displayed on CAS Maintenance Screen

EXPECTED BEHAVIOR
-----------------------
The Gender change on Personal Information should reflect correctly on CAS Maintenance Screen

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add Effective dated change of Gender to Personal Information
2. Check CAS Maintenance Screen. The CAS Maintenance Screen still shows older gender added.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Incorrect information is displayed on CAS Maintenance screen which is delaying decision making on CAS.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.