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Incorrect Gender Information Displayed on CAS Maintenance Screen (Doc ID 2426695.1)

Last updated on FEBRUARY 06, 2019

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Constituent Data

ACTUAL BEHAVIOR
---------------
Incorrect Gender information displayed on CAS Maintenance Screen

EXPECTED BEHAVIOR
-----------------------
The Gender change on Personal Information should reflect correctly on CAS Maintenance Screen

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add Effective dated change of Gender to Personal Information
2. Check CAS Maintenance Screen. The CAS Maintenance Screen still shows older gender added.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Incorrect information is displayed on CAS Maintenance screen which is delaying decision making on CAS.

Cause

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In this Document
Symptoms
Cause
Solution
References


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