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E-PRCS: Process Runs After Delay Of 20 To 30 Minutes (Doc ID 2427219.1)

Last updated on JULY 25, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 to 8.56 [Release 8.4]
Information in this document applies to any platform.

Symptoms

Process requests remain in Queued Run Status for 20 to 30 minutes after execution from Process Scheduler.

There are no errors found in Process Scheduler log files.

For example if a process is run at 08:00 said process runs 20 minutes at 08:20. This occurs even with the Process Scheduler server is idle. Operating System time verified on Process Scheduler machine and Database machine. Verified Base Time Zone from PeopleTools Options to be correct.

Cause

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