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SCORM 1.2 launched in Fluid using Mozilla: PROGRESS BAR/RAW SCORE NOT UPDATED (Doc ID 2429001.1)

Last updated on JULY 30, 2018

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

While launching a SCORM 1.2 Content in Fluid using Mozilla or Chrome Browser, the Progress bar shows 0% Completed, although the course has been failed, the bar is not been updated.

After clicking on Exit in order to close the content, within the Learning Center the Training shows still In-Progress and the score is not been updated on the PS_LM_TRACK_STUDNT record.

The SCORM1.2 content is opened in new window from fluid SCORM player through SCO Data frame. But all the SCORM API methods such as setparam,getparam,commit are in SCO Menu frame. So the communication is not happening between ELM and content due to cross-origin issue.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Enterprise Learning > Catalog > Maintain Classes: setup a web-based class with SCORM 1.2 content
  2. Fluid Homepage > Learning Center > My Learning: Launch the course
  3. Take the course
  4. Click on Exit, Progress Bar and Raw Score are not been updated

 

Cause

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