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8.56 IH To 8.55.17 Content Provider Apps Getting OnReadyState Error (Doc ID 2429918.1)

Last updated on FEBRUARY 26, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

Environment:
------------------
 IHub 8.56.07, CS 8.55.17, HCM 8.55.17,FIN 8.56.07 Test instance.


Issue:
---------

When users Navigate from PIH 8.56.07 to any CS or the HCM PT 8.55.17 > Security > User Profiles > search for user ID , they see the OnReadystate javascript error.

ERROR
-----------------------
 Onreadystate Error Cannot read property 'split' of undefined
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Login to PIH
2. Via th e CS or the HCM Uninav folder navigate to Security > User Profiles > search for user ID
3. See the error popup " Onreadystate Error Cannot read property 'split' of undefined

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot navigate correctly to some page on the content providers CS and the HCM. Issue will continue if no fix is provided or customer upgrades to 8.56.07

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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