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DEPT_SYNC From FSCM to HCM Errors On HCM Side With 'Invalid value -- press the prompt button or hyperlink for a list of valid values (15,11)' (Doc ID 2430131.1)

Last updated on OCTOBER 01, 2018

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

DEPT_SYNC message from FSCM to HCM is failing on the HCM side with the below error -

"Invalid value -- press the prompt button or hyperlink for a list of valid values (15,11)"

 

The issue can be reproduced at will with the following steps:
1.Add new or update existing Dept in FSCM under Set Up Financials/Supply Chain > Common Definitions > Design ChartFields > Define Values > ChartField value
2.Set up the DEPT_SYNC Service Operation as Active in both FSCM and HCM under Main Menu > PeopleTools > Integration Broker > Integration Setup > Service Operations
3.As the DEPT_SYNC is set up in both FSCM and HCM, when add new or update existing Dept in FSCM the new or updated Dept is transmitted to and created/updated in HCM as well under Set Up HCM > Foundation Tables > Organization > Departments

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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