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EMM: SetCursorPos page WM_WO_HDR not found in component With Header Asset Required Checked ON (Doc ID 2430752.1)

Last updated on AUGUST 02, 2018

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version 27, Work Order

 

While having the Header Asset Required checkbox checked on the Work Order Business Unit Definition page,  Receiving the below error when creating a work order using the Quick Work Order Fluid page in Mobile Technician:

ERROR
-----------------------

SetCursorPos page WM_WO_HDR not found in component.
WM_UTILITIES.UserInterface.AssetDisplay.OnExecute Name:IsAssetRequired PCPC:8859 Statement:174
Called from:WM_WO.Controllers.WmWOHandler.OnExecute Name:WOHdr_SaveEdit Statement:983
Called from:WM_WO_FL.GBL.WM_WO_HDR.SaveEdit Statement:1
The built-in function SetCursorPos has specified a page that is not defined in the current component, or that is not permitted to the current operator.

Review the PeopleCode and correct.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

o Set Header Asset for Work Order to Required for Business Unit:
o Navigation: Set Up Financials/Supply Chain > Business Unit Related > Maintenance Management > Work Order Definition
o Search Business Unit US0001
o Check Header Asset Required in Business Unit Setup Options
o Create Work Order using Quick Work Order Mobile Technician:
o Fluid Home > Mobile Technician > Quick Work Order > Add Work Order
o Create Work Order:
o Assign asset:
o Click Save. Error message is displayed:

 

Replication Steps

Cause

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