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Fluid Student Self Service Does Not Display Advising Notes (Doc ID 2432602.1)

Last updated on AUGUST 07, 2018

Applies to:

PeopleSoft Enterprise CS Academic Advisement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Academic Advisement Other

ACTUAL BEHAVIOR
---------------
Fluid Advising Notes are not displaying for Student Self Service

EXPECTED BEHAVIOR
-----------------------
Expect the advising note summary to display as it does in classic student self service.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to self service as a student who has advising note(s).
2. Click on the Academic Progress fluid tile, then select advisor.
3. Click on the Advising Note link and no note is displayed. Instead a page displays with no notes and the text 'use this page to display notes for
the selected student

Cause

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