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AM: Cancel Absence Email Notification Has Junk Values (Doc ID 2432729.1)

Last updated on AUGUST 08, 2018

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

STATEMENT:
==========
Bind variable data are not displayed in cancellation e-mail after employee cancels an leave application in submitted status.

Subject: Absence Request has been Canceled
The following Absence Request has been Canceled
Employee ID: %2 -

Department: %3
Job Title: % 4
Absence Start Date: %5
Absence Name: %6 - %8 - %9
Absence End Date: %7

STEPS TO REPLICATE:
===================
1. Employee raise an absence request.
2. Cancel the same request before approved by the manger.
3. Check the notification E-mail having the Junk Data

EXPECTED AND ACTUAL BEHAVIOR:
=======================
Expected result: The user (Requester) receives an email notification with the details of the absence request that has been cancelled.
Actual result: The user (Requester) receives an email notification but the email has junk values for all variables like start date, end date & many others.

Cause

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In this Document
Symptoms
Cause
Solution
References


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