EAR 9.2: AR Update Suffers From Performance Degradation Issues Through Sub-Process AR_PGG_SERV On Several Steps From Delivered Sections CHK_RND And PAY_CASH
(Doc ID 2433095.1)
Last updated on AUGUST 08, 2018
Applies to:PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
After a systems upgrade to PeopleSoft Enterprise FSCM 9.2 Image #26, the Functional Team has detected a drastic performance degradation on AR Update AE Program (AR_UPDATE), specially in the below listed sections of sub-program AR_PGG1 (under AR_PGG_SERV):
1.- Log into the FSCM Online Application as a Receivables User
2.- Navigate to: Accounts Receivable > Receivables Update > Request Receivables Update
3.- Create a new Run Control ID, define the processing options needed, and launch the request
4.- The AR_UPDATE AE Program takes a long time to complete, specially around AR_PGG1 AE Program in several sections
The AR Update AE Program (AR_UPDATE) is taking well over 7 hours to complete, which not only delays the processing of the involved transactions, but any other program that also needs to be completed.
The AR Update process, and its sub-programs, should be able to handle and process all transaction volumes in a timely manner.
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