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E-CLOUD: Cloud Manager Create Environment Failed with "...provisionInfra", "taskId": "1530803598576-536418", "taskStatus": "FAILED",..." (Doc ID 2433131.1)

Last updated on AUGUST 16, 2018

Applies to:

PeopleSoft Cloud Manager - Version 06 and later
Information in this document applies to any platform.

Symptoms

On : 06 version, Cloud Manager Configuration

Create environment using cloud manager failed with the below error:
 
ERROR
-----------------------
2018-07-05 15:13:39,988 DEBUG Terraform command: apply
2018-07-05 15:13:39,988 DEBUG Inside TerraformExecutor apply.
2018-07-05 15:13:39,989 DEBUG Invoking terraform commands.
2018-07-05 15:30:10,750 DEBUG /home/psadm2/psft/data/cloud/ocihome/envs/FSPUM28/tf.result.json
2018-07-05 15:30:10,786 DEBUG Sending back the task result.
2018-07-05 15:30:10,787 DEBUG Task result content: {'taskId': u'1530803598576-536418',
'taskResult': {'command': u'apply',
'envDetails': {},
'envName': u'FSPUM28',
'message': 'success',
'stackId': u'1530803598566-63821',
'taskId': u'1530803598576-536418',
'taskSubType': u'provisionInfra'},
'taskStatus': 'FAILED',
'taskSubType': u'provisionInfra',
'taskType': u'INFRA'}
2018-07-05 15:30:10,787 DEBUG {"eventType": "TASK_EVENT", "data": {"hostId": 0, "taskSubType": "provisionInfra", "taskId": "1530803598576-536418", "taskStatus": "FAILED", "taskResult": {"stackId": "1530803598566-63821", "taskSubType": "provisionInfra", "envDetails": {}, "envName": "FSPUM28", "command": "apply", "taskId": "1530803598576-536418", "message": "success"}, "taskType": "INFRA"}}
2018-07-05 15:30:10,791 INFO Starting new HTTP connection (1): xx-xxxxxx-xxxxx.xxxxxxxxxxxxxx.xxxxxxxxxxxxx.xxxxxxxxx.xxx
2018-07-05 15:30:10,850 DEBUG "POST /PSIGW/RESTListeningConnector/PSFT_PA/EVENTPROCESS.v1/event HTTP/1.1" 200 20
2018-07-05 15:30:10,852 DEBUG Event sent successfully to CM.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Obtain Cloud Manager from the Oracle Cloud Marketplace
2. Install and setup Cloud Manager
3. Provision an environment using Cloud Manager

Changes

 

Cause

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