My Oracle Support Banner

E-CLOUD: Cloud Manager Create Environment Failed with "...provisionInfra", "taskId": "1530803598576-536418", "taskStatus": "FAILED",..." (Doc ID 2433131.1)

Last updated on JANUARY 16, 2023

Applies to:

PeopleSoft Cloud Manager - Version 06 and later
Information in this document applies to any platform.

Symptoms

On : 06 version, Cloud Manager Configuration

Create environment using cloud manager failed with the below error:
 
ERROR
-----------------------
2018-07-05 15:13:39,988 DEBUG Terraform command: apply
2018-07-05 15:13:39,988 DEBUG Inside TerraformExecutor apply.
2018-07-05 15:13:39,989 DEBUG Invoking terraform commands.
2018-07-05 15:30:10,750 DEBUG /home/psadm2/psft/data/cloud/ocihome/envs/FSPUM28/tf.result.json
2018-07-05 15:30:10,786 DEBUG Sending back the task result.
2018-07-05 15:30:10,787 DEBUG Task result content: {'taskId': u'1530803598576-536418',
'taskResult': {'command': u'apply',
'envDetails': {},
'envName': u'FSPUM28',
'message': 'success',
'stackId': u'1530803598566-63821',
'taskId': u'1530803598576-536418',
'taskSubType': u'provisionInfra'},
'taskStatus': 'FAILED',
'taskSubType': u'provisionInfra',
'taskType': u'INFRA'}
2018-07-05 15:30:10,787 DEBUG {"eventType": "TASK_EVENT", "data": {"hostId": 0, "taskSubType": "provisionInfra", "taskId": "1530803598576-536418", "taskStatus": "FAILED", "taskResult": {"stackId": "1530803598566-63821", "taskSubType": "provisionInfra", "envDetails": {}, "envName": "FSPUM28", "command": "apply", "taskId": "1530803598576-536418", "message": "success"}, "taskType": "INFRA"}}
2018-07-05 15:30:10,791 INFO Starting new HTTP connection (1): xx-xxxxxx-xxxxx.xxxxxxxxxxxxxx.xxxxxxxxxxxxx.xxxxxxxxx.xxx
2018-07-05 15:30:10,850 DEBUG "POST /PSIGW/RESTListeningConnector/PSFT_PA/EVENTPROCESS.v1/event HTTP/1.1" 200 20
2018-07-05 15:30:10,852 DEBUG Event sent successfully to CM.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Obtain Cloud Manager from the Oracle Cloud Marketplace
2. Install and setup Cloud Manager
3. Provision an environment using Cloud Manager

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.