My Oracle Support Banner

Problems With Generating TPC Invoice For An External Organization (Doc ID 2433174.1)

Last updated on AUGUST 08, 2018

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : Campus solutions 9 version, Billing/Global Invoicing

ACTUAL BEHAVIOR
---------------
When Corp invoices are run using standard billing or global invoicing two times on the same day the 2nd billing run is not selecting new charges for inclusion in a 2nd invoice
This will also be true for student invoices.


EXPECTED BEHAVIOR
-----------------------
We expect any charges that were not previously invoiced to be included in a new invoice with the same bill date as the prior invoice.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Student financials > bill customers > corp bills > create billing request

or

Student financials > bill customers > student  bills > create billing request


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create 2 invoices for the same org/contract/student  on the same day

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.