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E-WLS: PeopleSoft PIA Service Takes A Very Long Time To Shutdown Since WebLogic CPU For July 2018 Applied (Doc ID 2433552.1)

Last updated on AUGUST 09, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Microsoft Windows x64 (64-bit)

Symptoms

On : 12.1.3.0.0 version, WLS-Upgrade (non-component)

ACTUAL BEHAVIOR
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PeopleSoft PIA Service Takes a Very Long Time to Shutdown Since WebLogic CPU for July 2018 Applied

Customer applied the WebLogic PSU that were released in July 2018. Ever since the PSU was applied, the PeopleSoft PIA Service takes an extremely long time to shutdown. The PeopleSoft PIA Service says it is shutdown, but it isn't, as netstat shows. The -ao switch for netstat shows the PID that WebLogic is running in is still active.

Changes

 

Cause

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