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Manager Dashboard Alerts Pagelet View All Return Button Logs User Out From PIA (Doc ID 2433939.1)

Last updated on OCTOBER 23, 2018

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When Attempting to View Alerts in Manager dashboard and Returning back by Clicking 'Return',
PIA crashes and User is logged out from PIA.

ERROR
-----------------------
PIA Crashes

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu ~ Manager Self Service ~ Manager Dashboard
2. Make sure that Manager should have 1 or 2 alerts
3. Click On View all to see the alerts
4. Click on Return and the application crashes

Cause

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In this Document
Symptoms
Cause
Solution
References


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