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GP UK: XML RTI FPS REMOVES SPECIAL CHARACTERS (Ó) FROM NAME (Doc ID 2434523.1)

Last updated on AUGUST 13, 2018

Applies to:

PeopleSoft Enterprise HCM Global Payroll UK - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Reporting

ACTUAL BEHAVIOR
---------------
While running RTI FPS process, if an employee`s last name is Ó Baker, the special character Ó will be removed leaving a blank space in front of Baker.

EXPECTED BEHAVIOR
-----------------------
Special character Ó should not be removed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. modify empl name to contain Ó
2. run report and rti preparation gbr
3. run process rti gbr and check xml output

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users will have to manually edit the file but it will also require a fix (even if just a code change) within the next two weeks to give them sufficient time to test before the next payroll.

Changes

 

Cause

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