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Add Attachments Button Not Grayed Out When Form Locked (Doc ID 2434781.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Workflow

ACTUAL BEHAVIOR
 
A user submits a form without adding any attachments.
The manager/aaprover can not add any attachments because the "add attachments" but is grayed out.

A user submits a form with one or more attachments.
The manager/approver can now add more attachments.


 

EXPECTED BEHAVIOR
-----------------------
 
STEPS
-----------------------
To recreate:
1. Login with user who is an approver
2. Go to My Worklist/Pending Approval Tile
3. Click an EOFM Form where the user has added an attachment
4. Approver can add attachments

BUSINESS IMPACT
-----------------------
Approvers such as managers are able to add attachments to the forms of other associates when the associate has submitted one or more attachments
 There is no major impact right now and we have coded a workaround / fix, but this issue could impact others without the fix.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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