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Employee Attendance Status Changes from 'Completed' to 'Enrolled' after Course Session Status is Changed from 'Completed' to 'Active' (Doc ID 2434843.1)

Last updated on OCTOBER 23, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After a course is taken employees attendance values are changed from Enrolled to Completed or No Show or Other and the course is updated to Complete. However, in an enrollment needs to be updated and the course is updated from Complete to Active, the We then determine a change needs to be made to an enrollment, the existing attendance values are being reset from Completed to Enrolled on the Enroll Individually page.

The attendance value should be maintained for all employees, even after making updates to the course session status.


The issue can be reproduced at will with the following steps:
1. Navigate to Administer Training > Student Enrollment > Enroll Individually and change employee's Attendance Status from Enrolled to No Show or Completed
2. Navigate to Administer Training > Define Course/Cost Details > Course Sessions and Change course's Session Status from Active to Completed
3. Then change from Completed to Active, and navigate back to Enroll Individually
4. Note employee's Attendance Status has been reset from Completed to Enrolled

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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