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PERSONAL_DETAIL Information 'SCC_PERS_BIOG' is Not Getting Updated Through AAWS (Doc ID 2435118.1)

Last updated on OCTOBER 23, 2018

Applies to:

PeopleSoft Enterprise CS Recruiting and Admissions - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Prospect/Admissions Data Load

ACTUAL BEHAVIOR
---------------
PERSONAL_DETAIL information is not getting updated through AAWS

We are upgrading to 9.2/8.56.10. New entity personal details got added in Constituent . This is not inserting the data in the Prod record(SCC_PERS_BIOG). It is only inserting in Staging Record(SCC_STG_PERSBIO).
 
EXPECTED BEHAVIOR
-----------------------
Data in Staging Record(SCC_STG_PERSBIO) should get posted to production record (SCC_PERS_BIOG)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to SOLA and create an application
2. Navigate to Student Admissions - Application Transaction Mgmt - Constituent Staging
3. Search for the Temp ID for the application created in step1
4. Go Personal Details tab
5. Enter values to Birth Gender, Gender Identity, Sexual Orientation, etc.
6. Save and click on Run Search/Match/Post
7. Ensure the status change to New ID Created or ID updated
8. Go to Maintain Application page and click 'Personal' tab
9. Notice the values are not populated in Birth Gender, Gender Identity, Sexual Orientation, etc. fields

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot load constituent data correctly

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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