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E-TR: Malformed URL Giving Error From TREE MANAGER Page When Clicking New Window (Doc ID 2435455.1)

Last updated on DECEMBER 23, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

When attempting to open a New Window with Tree Manager page, the following error occurs:
The Menu and Component in the link is for Tree Manager whereas the page is referring to Process Monitor page.

Error
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"You are not authorized to access this component. (40,20)

You have not been granted security authorization for the component you are attempting to access. You may have access to the designated component and page, but not in the specified action mode (such as Correction or Update/Display). Contact your system administrator."



Steps
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The issue can be reproduced at will with the following steps:
1. Login to PIA
2. Navigate to Tree Manager > Tree Manager
3. Search by any tree
4. Click Export to PDF link
5. Run the process
6. Click Process Monitor link
7. Click ‘Go back to Tree Manager’ link
8. Click ‘New Window’ link
9. User gets the error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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