E-PIA: Service Order Page 'Keywords' And 'Notes' In HTML Area Are Not Opening For Multiple Service Order Lines
(Doc ID 2435594.1)
Last updated on AUGUST 15, 2018
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.56 and laterInformation in this document applies to any platform.
Symptoms
Application release 9.2 - PT 8.56 and Image# 27
'Keywords' and 'Notes' are not opening on Service Order page when there are multiple lines. This was not an issue in image# 19 and PT 8.55 env.
Steps:
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1. Navigate to Resource Management > Request Resources > Create and Review Service Order
2. Open an existing Service Order or add a new with multiple lines.
3. Go to line number 2, click on Qualification, Notes or Keywords tab.
Expected result:
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Appropriate tab should open.
Actual result:
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Nothing happens.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |