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E-PORTAL: PT8.55.23:tile Images Intermittently Fail To Load When Logging Into Application via PIH (Doc ID 2436203.1)

Last updated on FEBRUARY 01, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On an intermittent basis, when a user logs in to IHUB, some of the images fail to display on the home page tiles. When the problem occurs, the user can still click the tile and access the content. Often times, the user can click the Home link to reload the home page and the images display, but this does not always work. The tiles affected vary. That is, sometimes the CRM images fail. Other times it's images from HRMS or FMS that fail.

Cause

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In this Document
Symptoms
Cause
Solution
References


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