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E-Fluid/Portal:After Job Application, Blank Screen Appears When Clicking PS 'Apply For Job' Back Button (Doc ID 2436219.1)

Last updated on FEBRUARY 08, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other
PeopleSoft HRMS 9.2 / Image #24; PeopleTools 8.56.03.

ACTUAL BEHAVIOR
---------------
After job application, Blank Screen appears when clicking 'Apply for Job' back button

EXPECTED BEHAVIOR
-----------------------
The page should not be empty

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Log in to Candidate Gateway.
2. Complete an application for any Job Opening to get to the Application Confirmation page.
3. On the Application Confirmation page click on the View Submitted Application Hyperlink and the Application Summary page will display.
4. From the Application Summary page click on the "Apply For Job" back button
5. Note the page that displays is blank.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users can become confused by the back button from the application summary page.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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