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Incorrect Employee Names displayed in the Related Language in several Benefits pages (Doc ID 2436419.1)

Last updated on AUGUST 17, 2018

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

SCENARIO 1 :

Issue : The Employee Name Display for Language Related is incorrect.

REPLICATION STEPS
=================

1. Login in Peolesoft HCM 9.2.026 DMO using non language (such as Traditional Language) .
2. I tried to modify the name of employee (ex. K0MTX005). To change the original name - "Diane Palmer" to "Diane PalmerChanged"
3. There are incorrect name display in some search results in the Fluid functionality in a non english PS environment in several navigations :
Benefits Administrator -> Enroll in Benefits-> Health Benefits
Benefits Administrator -> Enroll in Benefits-> Health Benefits
Benefits Administrator -> Enroll in Benefits-> Life and AD/D Benefits
Benefits Administrator -> Review Employee Benefits-> Current Benefits Summary
Benefits Administrator -> Review Employee Benefits->Savings Plans

SCENARIO 2 :

Dependent name changes in correct history mode are not being updated as expected when logged in as a user with a language other than English.

REPLICATION STEPS
=================
1. Log in as user with Portuguese language
2. In correct history mode, change the current Dependent Name row for an employee's dependent. Navigation: Benefits > Employee/Dependent Information > Update Dependent/Beneficiary
3. Log in as user with English language
4. Review the employee's dependent name and the name change is not seen.
Navigation: Benefits > Employee/Dependent Information > Update Dependent/Beneficiary

Cause

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