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Academic Load Reported to NSC Does Not Change for Students Withdrawn During the Drop with Penalty Period (Doc ID 2437780.1)

Last updated on AUGUST 21, 2018

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, Student Records Reports

ACTUAL BEHAVIOR
---------------
Academic load is not updating after a term withdrawal.

EXPECTED BEHAVIOR
-----------------------
Expect the academic load to change after the withdrawal is complete.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Records and Enrollment > Term Processing > Term Withdrawal/Cancellation.
2. Submit the withdrawal to success.
3. Check Term Activation and the academic load is the same as before the withdrawal.


Cause

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In this Document
Symptoms
Cause
Solution


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