My Oracle Support Banner

Person Comment Save Produces " Conflicting Item Already Exists" Error (Doc ID 2438716.1)

Last updated on APRIL 26, 2019

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, 3Cs

When attempting to save a Person Comment, the following error occurs:

ERROR
-----------------------
Data being added conflicts with existing data. (18,2)

When adding a new item to the database, the system found a conflicting item already exists.

This problem can happen if another user has entered similar information at the same time as you. Note the changes you have made, cancel the page, then retry your changes.

If the problem persists, it may be because of an application or other programming error and should be reported to technical support staff.

This error occurs when the keys on the record being inserted match a record that is already in the database. The application must ensure that each inserted record has unique keys.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Home > Campus Community > Comments > Comments - Person > Person Comment Entry

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.