EAP: Attachments Not Found From Voucher Details Via Voucher Inquiry Page
(Doc ID 2438813.1)
Last updated on NOVEMBER 25, 2019
Applies to:PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.
When viewing vouchers from the AP Voucher Inquiry Page, we are noticing the access to attachments via the Action Voucher Details is not working. User receives “Attachment failed to download (18036,10014) File not found (18036,10012). How to resolve it.
" Attachment failed to download. (18036,10014) File not found. (18036,10012) "
1.Access AP Voucher Inquiry Page -Search for Supplier
2. In the Voucher Inquiry Results grid, locate voucher to review. Click Actions > Voucher Details
3.Voucher Line Details page opens. Click Attachments hyperlink.
4.Voucher Header Attachment page opens. Click the hyperlink for the file attachment.
5. Receive error message. - Attachment failed to download (18036,10014) File not found (18036,10012)
6.From the Voucher Inquiry Results grid, locate the same voucher to review the attachments. Click Actions > View Attachments.
7.The Voucher Header Attachment page opens. Click the hyperlink for the file attachment.
Attachment opens without issue.
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