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Student was was deleted from a third party contract cannot be readded to the contract. (Doc ID 2438891.1)

Last updated on AUGUST 23, 2018

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.

Symptoms

On Campus solutions  Payment Plans/Deferral Contract/Third Party Contracts

When attempting to  add  a student on a third party contract
the following error occurs.

ERROR
-----------------------
unknown.
2,-1 error appears in pop up window but we don't know what the actual error is.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Student financials > payment plans > third party contract > assign


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot reactivate the student on the contract.

Cause

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In this Document
Symptoms
Cause
Solution


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