My Oracle Support Banner

Symbol That Shows Multiple Absences In A Day Appears On Days Where No Absences Exist (Doc ID 2439971.1)

Last updated on FEBRUARY 07, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Symbol that shows multiple absences in a day appears on days where no absences exist

On the Review Absence Calendar, a symbol ("+) appears if an employee has two absence in one day. But, if you move to a previous or next month, the symbol continues to be displayed but on a day that does not have an absence.

Issue# 1 : Repetition of + and > symbols every 4 weeks

Issue # 2 : + symbols appearing on the columns before the first of the month


EXPECTED BEHAVIOR
-----------------------
Symbol that shows multiple absences in a day should appear on days where absences exist

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Create two absences for the same day.
Navigation : Main Menu -> Workforce Administration -> Absence and Vacation -> Track Absence history -> Create/Update Absence
2.Review absences in Review Absence Calendar. In our test and production environments, it’s a “+” and not a “>”.
3. Move to the next month (or previous month). The “>” symbol displays even though there aren’t any absences for that day.
4. Create two absences for 12/31/2017
5. Review absences on Review Absence Calendar. The row of “+” mysteriously appeared.
6. Move to the next month (or previous month). The “>” symbol displays even though there aren’t any absences for that day -> Click a day with a “+”, and you’re brought to the 12/31/2017 absences


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.