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Candidate Gateway - Phone Types HRS_PHONE_TYPE Are Still Shown Under Applicant My Account Information After Translate Values Are Inactivated (Doc ID 2442366.1)

Last updated on MAY 01, 2019

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other Issue with Candidate Gateway

ACTUAL BEHAVIOR

Candidate Gateway Phone Type includes inactive translates

Under Candidate Gateway, My Account Information, when editing an existing phone number the drop down/prompt list is ignoring the (inactive) status of the translates.

EXPECTED BEHAVIOR

It is expected that the prompts that are not active should not show when changing a phone number.

STEPS

The issue can be reproduced at will with the following steps:
1. Go to the Maintain Translate Values page > Select HRS_PHONE_TYPE > Set a few rows to Inactive.
    PeopleTools > Utilites > Administration > Translate Values > HRS_PHONE_TYPE
    Change Status from Active to Inactive
    Save.

 

 

2. Connect to External Candidate Gateway Careers page > My Account Information.

3. Under Phone, click the + sign to add a row.  For the Type field, click the down arrow. 
   Note that all of the Types including the Inactive Translate Values are listed. 

 

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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