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E-IB: Integration Gateway Load Balancer Fails With "Data Being Added Conflicts With Existing Data" (Doc ID 2443620.1)

Last updated on SEPTEMBER 05, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On PeopleTools: 8.56.10
OS : RHEL 7
Test environment

When checking the Integration Gateway Load Balancer setting and trying to save page the following popup below is received. This started after applying the 8.56.10 patch.  Customer was previously on 8.56.07.

ERROR
---------------

Data being added conflicts with existing data. (18,2)

When adding a new item to the database, the system found a conflicting item already exists.

This problem can happen if another user has entered similar information at the same time as you. Note the changes you have made, cancel the page, then retry your changes.

If the problem persists, it may be because of an application or other programming error and should be reported to technical support staff. This error occurs when the keys on the record being inserted match a record that is already in the database. The application must ensure that each inserted record has unique keys.

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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