E-BI/XMLP: Unable To Open Adobe LiveCycle PDF Documents And Templates
(Doc ID 2443725.1)
Last updated on DECEMBER 07, 2019
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.56 [Release 8.4]
Information in this document applies to any platform.
Unable To Open Adobe LiveCycle PDF Documents And Templates
Error: "Failed to load PDF document"
For example secure transcripts may be uploaded but cannot be opened from PeopleSoft. The error "Failed to load PDF document" is displayed. This occurs for PeopleSoft components and/or BI Publisher reports where PDF documents were generated with Adobe LiveCycle Enterprise suite. For an explanation of the Adobe LiveCycle Enterprise see https://www.adobe.com/products/livecycle.html
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