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E-FLUID: Fluid Sign Out Button Appearing But Not Working/Clickable (Doc ID 2444981.1)

Last updated on FEBRUARY 05, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

PT 8.55 and higher

------------------------

On fluid home page Sign Out button is appearing but not working (No Action is happening when we click on it, Non-Clickable)
The same user when he goes to classic Home page, the Sign Out button is working fine.


- copy all delivered style-sheets from Demo instance to target instance, Still Issue persists.

 

In browser Debugger Console, found differences in working/Non-Working environment URL for Signout

This is Working instance inspect element for sign-out
------------
<a id="PT_LOGOUT_MENU" class="ps-link" ptlinktgt="pt_replace"
href="javascript:DoLogout('http://xxxxx.us.oracle.com:8xxx/psp/XXXXGXBU/EMPLOYEE/EMPL/?cmd=logout')" onclick="javascript:cancelBubble(event);">Sign
Out</a>
 
This is non working inspect element for sign-out
-----------
<a id="PT_LOGOUT_MENU" disabled="disabled" class="ps-link"
aria-disabled="true" ptlinktgt="pt_replace">Sign Out</a>



Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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