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E-FLUID: Fluid Sign Out Button Appearing But Not Working/Clickable (Doc ID 2444981.1)

Last updated on AUGUST 25, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.


PT 8.55 and higher


On fluid home page Sign Out button is appearing but not working (No Action is happening when we click on it, Non-Clickable)
The same user when he goes to classic Home page, the Sign Out button is working fine.

- copy all delivered style-sheets from Demo instance to target instance, Still Issue persists.


In browser Debugger Console, found differences in working/Non-Working environment URL for Signout

This is Working instance inspect element for sign-out
<a id="PT_LOGOUT_MENU" class="ps-link" ptlinktgt="pt_replace"
href="javascript:DoLogout('')" onclick="javascript:cancelBubble(event);">Sign
This is non working inspect element for sign-out
<a id="PT_LOGOUT_MENU" disabled="disabled" class="ps-link"
aria-disabled="true" ptlinktgt="pt_replace">Sign Out</a>




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