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Students Receive 'an error has occurred' Message After Clicking on the Self-Service Fluid Academic Progress Tile. (Doc ID 2445691.1)

Last updated on SEPTEMBER 11, 2018

Applies to:

PeopleSoft Enterprise CS Academic Advisement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Academic Advisement Self Service

PeopleSoft Upgrade 9.2

Fluid Academic Progress Tile gives the following error when student clicks on it:

ERROR
-----------------------
An error has occurred.

The appserver log file will show the error: Class Record: assumed property SAA_ACD_PRG_SM_FL is not a valid field name. (2,274) SAA_ACADEMIC_PROGRESS_FL.UTIL.ReportType.OnExecute Name:GetReportType PCPC:764 Statement:9^M
Called from:SAA_ACADEMIC_PROGRESS_FL.COMPONENTS.SAA_ACDPRG_TILE_FL.OnExecute Name:SAA_ACDPRG_TILE_FL_Activate Statement:11


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into self service as a student and select the fluid Academic Progress Tile from the Student Home Page.
2. Error will occur.



Cause

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In this Document
Symptoms
Cause
Solution
References


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