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W-2/W-2c Consent Text Will Not Allow HTML Tags In The Fluid Version (Doc ID 2445848.1)

Last updated on JULY 29, 2019

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On :  9.2 version, Payroll Technical

ACTUAL BEHAVIOR  
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W-2/W-2c Consent Text Will Not Allow HTML Tags in the Fluid Version  
They are investigating using the Fluid version of the W-2/W-2c consent in employee self service.  The HTML tags in current text to include links and formatting and this is not supported by the Fluid version.
The tags appear instead of the formatted text (see attachments). They have included screenshots of this recreated in both our regular test environment and our vanilla box environment.  
The screen shots are specific to the 'consent instructions' because that is where they are currently have our formatting.  However, they would like to see the 'withdrawal instructions' be able to handle HTML.

We feel that this is a loss of functionality in switching over to Fluid and not being able to provide employees with links provides a decrease in the user experience.  
Text Location Navigation = Payroll for North America > U.S. Annual Processing > Define Annual Tax Reporting > Year End Form Text


EXPECTED BEHAVIOR
-----------------------
This is not a delivered functionality (Adding HTML to text) in Fluid.


STEPS
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The issue can be reproduced at will with the following steps:
1. Test W-2/W-2c consent in employee self service


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use FLUID for W-2/W-2c consent in employee self service.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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