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EMPLOYEE COUNT CHANGES WHEN MODIFYING AS OF DATE AND CLICKING REFRESH BUTTON UNDER MANAGER SELF SERVICE DIRECT REPORT (Doc ID 2446522.1)

Last updated on SEPTEMBER 26, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms



Issue 
---------------
Under manager self service ->Job and Personal Info->View Employee Personal 
Info,the count of employees is decreasing after changing the dates and 
clicking on refresh employee button. 
When the View Employee Personal Info is initially loaded for the current 
date,the count of employees is approximately 900(for example).But when the date field is 
changed and refresh employees button is clicked then the count of direct 
reports changes to 200(for example) instead of the initial count of 900.


Changes

 This behavior is observed when no position management is being used and the access method being used is supervisor id.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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