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Performance Issue When Opening Open Enrollment Events (Doc ID 2446762.1)

Last updated on JANUARY 08, 2021

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When running Benefits Administration to create Open Enrollment events for the year, the process is taking days instead of the 40 minutes it has in the past.

STEPS
---------------------------

1. Run Benefits Administration for the Open Enrollment Schedule (Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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