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Description Is Not Displayed On Mobile Par Count If Not Using Search Spyglass (Doc ID 2446814.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise SCM Mobile Inventory Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Par Locations Counts

ACTUAL BEHAVIOR
---------------
Description is not displayed on Mobile Par Count if not using search spyglass

When adding a row in Mobile Par count, if the Item ID is filled in by using the spyglass lookup, then the Description appears. But, if the Item iD is keyed or scanned without using the spyglass, then the description does not appear. This means that the user has difficulty validating that the correct item was scanned.


EXPECTED BEHAVIOR
-----------------------
Description should be displayed to avoid confusion

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create par location
2. Add item. save it.
3. Go to Mobile inventory
4. Choose par location and search for the par location
5. Go in Single Item Entry mode
6.Type Item id. (this is to simulate scanning) and tab out
7, Description is not displayed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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