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EBI9.2: Why Credit Invoice Fluid Approval Opens Classic Page When Clicked On View Supporting Document Link? (Doc ID 2447109.1)

Last updated on AUGUST 23, 2021

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Question: Fluid page was ever created for the View Supporting Document link when used in small form factor?

Business scenario:
This issue is related to Credit Invoice Fluid Approvals. When a supervisor opens a credit invoice for approval in fluid approvals and click on the 'View Supporting Document', a classic page is opened in small form factor. However if the user clicks on View Invoice link of the same credit invoice in small form factor, it open a fluid bill summary page.
It seem that code calls classic page BI_HDR_ATTACH_INQ when clicked on the link.


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