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EBI 9.2: Change Status Of Bills Process Fails When Using The Copy Group ID As The Run Control (Doc ID 2447262.1)

Last updated on SEPTEMBER 26, 2018

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2.23
Bill Copy/Group Copy

Change Status of Bills process fails when using the Copy Group ID as the run control

When attempting to run the delivered process 'Change Status of Bills' to change the status from 'HOLD' to 'RDY' using the Copy Group ID as the Range Selection, the process returns the error "Process Request shows status of 'INITIATED' or 'PROCESSING' but no longer running".

The navigation is Main Menu > Billing > Maintain Bills > Change Status of Bills

ERROR
-----------------------
Process Request shows status of 'INITIATED' or 'PROCESSING' but no longer running

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate Main Menu > Billing > Maintain Bills > Change Status of Bills
2. Set Range Selector to Copy Group ID
3. Enter Group ID and Run


Cause

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In this Document
Symptoms
Cause
Solution
References


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