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EEX 9.2: IBAN Value Not Being Required By System On Entering Bank Account Details At Expenses Profile Even If IBAN Functionality Is Enabled (Doc ID 2447347.1)

Last updated on APRIL 21, 2020

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE:

If IBAN number is empty at the time of creating the Expenses Profile Bank Account details of an Employee, the validations, and possible Warning Messages would have to come from FSCM Expenses module.

Only the Bank Account flagged as default will be the one used by Pay Cycle, and validation only applied to default one.

REPLICATION STEPS:

    1.- Log into the FSCM Online Application as User ID VP1
    2.- Navigate to: Banking > Banks and Branches > IBAN Formats
    3.- Go to the row for Country ID = GBR, and enable the below settings:
         - Display IBAN = Y
         - IBAN Enterable = Y
    4.- Click on the SAVE button
    5.- Navigate to: Travel and Expenses > Manage Employee Information > Update Profile
    6.- Open existing Employee ID KU0021
    7.- Go to the Bank Accounts tab
    8.- Set the Payment Method to 'Electronic Funds Transfer'
    9.- Click on the Bank icon available at the Bank Account Info section
    10.- Once at the Pay To Bank Accounts page, fill in all necessary values:
         - Country = GBR
         - Bank Name = NatWest Bank
         - Bank Branch = London Oxford Street Branch
         - Bank ID Qualifier = 005
         - Account Type = Check Acct
         - Bank ID = 123456
         - Bank Account Number = 777888999
         - DFI Qualifier = ZZ
         - DFI ID = NWBK
         - IBAN Digit = Leave blank
    11.- Click on the OK button
    12.- Click on the SAVE button
    13.- The system does not throw any Warning Message stating that IBAN Bank Account Number details are missing or incomplete

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps Word Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

ACTUAL RESULT:

As there is no Error or Warning Message triggered by the system at the time of saving the Expenses Profile Bank Account details, the IBAN Number is not being stored in the system. Due to this incomplete configuration, Pay Cycle will generate payments, but flag them in Error once reaching Financial Gateway.

EXPECTED BEHAVIOR:

The system should at least throw a Warning Message to the User stating that the Employee's Bank Account IBAN information details is incomplete, and should be further defined, in order to avoid future possible issues at Pay Cycle or Financial Gateway levels.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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