My Oracle Support Banner

EBI 9.2: Unable To Select Different Output Format At Process Scheduler Request Level For BI_GTA_DRPT Process (Doc ID 2447420.1)

Last updated on SEPTEMBER 16, 2018

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE:

PeopleSoft Enterprise FSCM 9.2 Application Release delivers the Golden Tax Discrepancy Report as a BI Publisher Report Definition (BIGTADRPT) whose Output Format has been enabled for the below values:

    - HTML   (this one is marked as the default value)
    - PDF
    - RTF
    - XLS

However, when trying to launch the XML Publisher process BI_GTA_DRPT, and selecting an Output Format different than the default value (HTM), such as PDF/XLS/RTF, the system automatically resets the value selected at the Process Scheduler Request page to the Report Definition's default value.

REPLICATION STEPS:

    1.- Log into the FSCM Online Application as User ID VP1
    2.- Navigate to: PeopleTools > Process Scheduler > Process Name
    3.- Open the delivered XML Publisher Process BI_GTA_DRPT
    4.- Navigate to: Reporting Tools > BI Publisher > Report Definition
    5.- Open the delivered Report Name BIGTADRPT
    6.- Go to the Output tab, and confirm that HTML, PDF, RTF, and XLS are all enabled, and HTML is the one selected as default
    7.- Navigate to: Billing > Generate Invoices > Utilities > Golden Tax Adapter CHN > Golden Tax Discrepancy Report
    8.- Create a new Run Control ID, define the selection criteria, and save the changes
    9.- Click on the RUN button
    10.- At the Process Scheduler Request pop up page, confirm that in Field Format, the default value is HTM (coming from the Report Definition BIGTADRPT)
    11.- On the available drop-down list from the Format field, select a different value, such as PDF
    12.- Confirm how automatically the system re-selects the value of HTM

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps Word Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

ACTUAL RESULT:

The Users are unable to run the delivered BI_GTA_DRPT BI Publisher Report on the desired Output Format, it will only allow HTML.

EXPECTED BEHAVIOR:

As the BI Publisher Report Definition for BIGTADRPT has been enabled for Output Formats HTML, PDF, RTF, and XLS, it is expected that all 4 formats should be able to get selected without any problems. 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.