My Oracle Support Banner

EAM PM Link Is Greyed Out In The Fluid Mobile Asset Tracking Page When MMBU Is Not Equal to AM BU (Doc ID 2447437.1)

Last updated on FEBRUARY 01, 2019

Applies to:

PeopleSoft Enterprise FIN Asset Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Environment
----------------
On AM release 9.2, Asset Tracking, Production, PUM 22

When in Asset Tracking and viewing an asset with PM and Work Orders, sometimes the PM button is greyed. Sometimes the WO button is greyed.

EXPECTED BEHAVIOR
-------------------------------
Expecting the buttons to be available to click if there are Preventive Maintenance and Work Orders tied to the asset.

REPLICATION STEPS
-----------------------------
1. Find PM schedules and note the asset id.
2. See if there are Work Orders for this PM schedule and this asset id
3. Go to the Asset Tracking fluid page.
4. Search for the asset and click on the result.
5. Click on the PMs and Work Orders buttons.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.