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EAR 9.2: Customer Statement Is Ignoring Item Which Is Closed Today But Was Open For As Of Date Of Statement (Doc ID 2447913.1)

Last updated on MARCH 25, 2019

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Statements

ACTUAL BEHAVIOR
---------------------
Customer statement is ignoring item which is closed today but was open for as of date of statement.

EXPECTED BEHAVIOR
-----------------------
If item is open when customer statement run of as of date then it should be on report.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create pending item with past month data say 1st Feb
2. Create payment today and apply today. Item is closed today.
3. Run customer statement with as of date is less than today say 28th Feb when item was run. Statement report is not having item created in step 1.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get correct report.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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