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Issue With Job Posting Title on Header Description (Doc ID 2448136.1)

Last updated on MAY 11, 2023

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other Issue with Candidate Gateway


1. Problem with job postings on career site.
    When there are multiple postings with the same JOB ID, the header is incorrect when viewing jobs.
    Representative-Customer Svc- Header shows – Representative-Customer Svc TWO- incorrect –

2. "Previous Job" button is grayed out and can not go to "Next Job" .after selecting "Next Job" -


EXPECTED BEHAVIOR
-----------------------
Representative-Customer Svc- Header shows – Representative-Customer Svc TWO- incorrect – should be Representative-Customer Svc
Should be able to move back and forth between jobs


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Log into Candidate Gateway
10 Available jobs are displayed.

Job has multiple postings -
Created 1 job, 4 postings,
each posting has 2 destinations, both "Internet" 1 Posting type Internal, 1 Posting type external.
All have a posting date of 4/27/18


Job #
POSTINGS- listed in the following order (alphabetical by title) since all have the same posted date.

Representative-Customer Svc One
Representative-Customer Svc Four
Representative-Customer Svc Three
Representative-Customer Svc Two


Click on 1st posting -
Representative-Customer Svc- Header shows – Representative-Customer Svc TWO- incorrect – should be Representative-Customer Svc
Also “Previous Job” is grayed out. – (should be since , Representative-Customer Svc – is 1st job listed)

Click on NEXT JOB –
Representative-Customer Svc Four is in Header – “Previous Job” is grayed out -

“Next Job” is not grayed out, but when you click on “Next Job” it doesn’t move to “Next Job”



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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